Today and tomorrow.
IPI delivers innovative Contact Centre technology that helps to build better experiences for customers and those who serve them. We pride ourselves on a holistic approach: combining six core services to improve efficiency, performance and outcomes across every function of today’s omni-channel hubs. All to prepare them for tomorrow.
Our achievements are driven by a love of innovation and continual investment in our network of specialists.
Building on three decades of expertise, we boast a world-class Applications division, a proven Consulting team to analyse and devise bespoke solutions,
and leading-edge Network and IT Services.
Technical wizards who put people at the heart of your experience.
These services are all underpinned by our best-in-class Managed and Professional Services, and critical Security and Compliance authorities. Together, we are proud to help our clients’ contact centres work smarter, faster and better.
Today, tomorrow and beyond.
There is no substitute for experience. Handily, our team of Consultants has it in spades, from both sides of the table: as vendor and customer. It’s this uncommon combination that, along with a love of innovation, enables a holistic view of how contact centres work and how they can work better. In market sectors from banking to gaming, for clients both established and emerging, our Consultants are proud to design and execute strategies that create superior contact centres. Today…onwards
Pushing what’s possible with contact centres takes a team of driven, passionate experts. Experts, perhaps, just like you.
Explore our vacancies below and discover if we’re perfect for each other.
We are looking for a highly motivated, enthusiastic and proactive individual to join our Emerging Technologies team. Your primary focus will be on building end to end process solutions to meet our customer’s varied requirements. You will work within project planning constraints, owning development solutions and have a high level of exposure to a wide…
We are looking for an experienced and motivated team player who will manage and deliver a portfolio of client services, positively shaping the customer service experience. You will work to ensure we exceed our customer’s expectations by assuming a combination of responsibilities focused on delivering outstanding service to our customers. Reporting to the Service Delivery…
