We are looking for an experienced and motivated team player with the ability to provide technical support to our customers, resolve issues in line with Service Level Agreements and deliver customer service that regularly exceeds our customers expectation. Reporting to the Service Desk Analyst you will be responsible for: Logging incidents and change requests, identifying…
Our achievements are driven by a love of innovation and continual investment in our network of specialists.
Building on three decades of expertise, we boast a world-class Applications division, a proven Consulting team to analyse and devise bespoke solutions,
and leading-edge Network and IT Services.
Technical wizards who put people at the heart of your experience.
These services are all underpinned by our best-in-class Managed and Professional Services, and critical Security and Compliance authorities. Together, we are proud to help our clients’ contact centres work smarter, faster and better.
Today, tomorrow and beyond.
Mike IngManaging Director
Group Sales and Marketing Director
Director Strategic Partnerships
Mark RossellHead of Managed Services
Ged BurtonHead of Programme Delivery
VMwareWe are a VMware Professional Solutions Provider.
VerintVerint Systems Inc. is a global leader in Actionable Intelligence solutions for customer engagement optimisation, security intelligence, and fraud, risk and compliance.
Blue PrismBlue Prism are global leaders in Robotic Process Automation to provide businesses with a more agile virtual workforce.
GammaGamma is a leading supplier of voice, data and mobile products and services in the UK.
MicrosoftAs a Microsoft Gold Certified Partner, we are among the most highly accredited independent technical support providers.
TeleoptiTeleopti provide robust and 'best of breed' Workforce Management solutions
AvayaWe are Avaya Diamond Partners in Enterprise UC and Contact Centre solutions, as well as Mid-market UC solutions.
GenesysGenesys on IPI, the all-in-one contact centre cloud solution. IPI Purecloud
CX CompanyCX Company are experts in Intelligent Assistance and smart Chatbots.
IPI is hiring! We are seeking an exceptional, highly motivated individual with outstanding account management skills. The right person will have the opportunity to manage our accounts across the North of the UK and build long-term mutually beneficial relationships with our customers. Reporting to IPIs Sales Manager, Key responsibilities include: Develop and maintain long term…
IPI is hiring! We are seeking a high-performing, self-motivated individual that consistently over-achieves targets and exceeds customer expectations. Reporting directly to the Sales and Marketing Director, the Sales Manager is responsible for leading and motivating the tier 2 and 3 sales teams, consisting of both Hunters and Account Managers, setting short and long-term sales strategies,…
Workforce management (WFM) is critical to the ecosystem of a call centre, with benefits ranging from reduced costs thanks to…
Part of IPI’s award winning CSR campaign to empower change through young people August 2019 – IPI, the digital contact…
**UPDATED** We are pleased to announce that IPI has been awarded Lot 5: IP Telephony Services; and Lot 13: Contact…
New partnership extends strategy to deliver greater choice and flexibility to customers over their digital contact centre transformation projects IP…
Last week 5000 contact centre professionals descended on London for Call and Contact Centre Europe - a two-day, annual event…
Digital contact centre specialist adds market-leading Robotic Process Automation software to its portfolio Reading, UK - 26 March 2019 –…
IPI are extremely proud to have received the ‘Show you Care’ award at Co-op’s prestigious IT Supplier Event on 19…
IPI Philippines were honoured to attend the CCAP Contact Islands 2018 in Cebu on July 25 - 26, 2018. This…
Edgar joins the IP Integration Executive team to support the continued growth and expansion of the business in the Philippines…
Reading, Berks. 15 February 2018. IP Integration, a leading provider of customer engagement solutions, has been merited with the 2017…
Reading, Berks. 20 December 2017. IP Integration (IPI), a leading provider of customer engagement solutions, is finishing 2017 on an…