IPI has recently partnered with Blue Prism on Robotic Process Automation (RPA), and how it can help contact centres streamline their activities, to the benefit of the entire organisation.
Imagine a different kind of workforce. A workforce that you can teach countless skills.
The more it learns, the more efficient it becomes. It works without ever taking a vacation. It can be small one day or large when your business hits a spike. And it frees up your best people to really be your very best people.
Meet the Software Robots – the Virtual Workforce. Find out how it can help the Insurance sector.
In a perfect world your people interact with customers, have ideas and make improvements, while IT implements business rules and logic, bulk processing and consistent decisions. In the real world, IT has not always been capable of adapting or developing at the speed business needs. So your people end up filling the gaps between systems and processes – taking them away from the really valuable work.
Enterprise Technology: the Vision & the Reality
With Blue Prism your people really do get on with interacting with customers, making judgements and Improving the business. And your Robotic Process Automation technology actually does implement business rules and logic, bulk processing and consistent decisions. How? The Blue Prism Virtual Workforce provides you with an enterprise-strength technology solution that supports the pace of business change.
Blue Prism, working with Insurance. Find out more.