As the ongoing Digital Revolution continues to redefine customer expectations, IPI’s Principal Consultant will be leading a discussion around what AI, Chatbots and Robotic Process Automation will mean to the Customer Contact Arena.

IPI invite you to our executive briefing at Foxhills Golf Course on Tuesday 22nd May from 9.30am to 1pm with an optional round of golf to follow.

Agenda

9:30–10:00 Tea, coffee & bacon rolls

10:00–12:00 Artificial Intelligence Solution Presentation

  • The Trend Toward Hybrid Human-Machine Cooperation
    • Predicted market trends
  • CX Company Introduction / Conversation platform DigitalCX
  • Live implementation and use case platforms overview
  • KPI and ROI expectations
  • Increasing Contact Centre automation via Robotic Process Automation

 

12:00–12:45 Light lunch

13:00– Golf Tee off

Please use the registration form to confirm your place. We welcome both golfers and non-golfers.

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