From April 2017, over 1.2 million eligible businesses and other non-household customers in England will be able to choose their supplier of water and wastewater retail services. The smallest high street shops to the largest public authorities will be able to shop around and choose their retailer or renegotiate their existing deal. The new market also offers new opportunities for businesses to become licensed suppliers of water and wastewater retail services.
Customers will be free to choose their retailer – making your customer service key! Here’s how IP Integration can help.