Downtime is not an option. Your contact centre can’t afford to be offline or unavailable. That’s why it’s essential for…
Your network is the beating heart of your business. And IPI is the life support. Keeping your connectivity flowing and your phones on.
Providing uninterrupted access to systems, data and applications, whether on-premise, in the cloud or both. Solving issues before they become problems through:
- Network monitoring and management
- WAN optimisation
- Disaster recovery
- QoS reporting
- Performance reporting
- Improvement recommendations
Whether a complete programme or a discrete phase, our Programme Management services reduce risk and improve governance. Here’s how:
Aligning key people to ensure the objective of every project is not just understood, but believed in.
Ensuring all project requirements map back to stakeholder expectations.
Business Case Development
Justifying a proposed business case by pulling together supporting information from across the organisation, directly tacking any assumptions or constraints.
Vendor Evaluation and Selection
Independent vendor/solution evaluation by experienced industry practitioners – experts who have worked across the industry, on both ends of the phone.
Technical Design Authority Leadership
Guiding the effective articulation of technical solutions to ensure they achieve exactly what you want them to.