IPI offer Wholesale Line Rental 3 (WLR3) services via BT Openreach and have equivalent access as per all the main service providers and carriers in the UK via an Ofcom regulated platform. Our highly skilled Services team manages all faults relating to voice and data services ensuring a first class service to your critical, contact centre strategies.
Our online web-based and user friendly portals ensure complete visibility to billing, cost spending, usage, and more for trusted business continuity, agility in overall business performance, and in the worst of cases, disaster recovery. We have an industry leading online billing platform with detailed built-in reporting engines, and can make recommendations on rationalising your telecoms estate in regards to:
- Zero billing lines
- Low usage lines
- Redundant lines
- Over and under billing
- None existent services
We can then provide consulting advice on technologies such as SIP Trunking.
Billing information can be made available in multiple formats with the ability to specify from a wide range of graphical and statistical reports. Standard and bespoke billing reports can also be provided, including but not limited to:
- Breakdown by call classification or destination
- Breakdown by day, time, site
- Longest duration
- Most expensive
- Most frequently dialled
- Service charges