We selected IP Integration to partner with Southern Housing Group for the following key reasons:

• Flexibility in aligning their support with our specific needs — taking on a large proportion of our administration tasks from the internal helpdesk, allowing us to focus on core tasks
• Commitment (which has been demonstrated on numerous occasions since) to service excellence and delivery
• Technical competence on the AVAYA Communication Manager application.

As the relationship has grown over the past 18 months, IP Integration are now working with us on a number of strategic initiatives to assist Southern Housing Group maximize the value from our ongoing investment, address areas of cost within our business and deploy innovative applications to streamline our processes.