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ContactBabel UK Contact Centre Decision Makers' Guide

The "UK Contact Centre Decision-Makers' Guide (2015 - 13th edition)" is the major annual report studying the performance, operations, technology and HR aspects of UK contact centre operations.

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ContactBabel UK Contact Centre Decision Makers' Guide

Hybrid cloud

Security worries putting you off from reaping the benefits of the cloud?
We examine how you can take a “hybrid cloud” approach for peace of mind.

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Hybrid cloud

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Webinar - The Robots are coming!

Thursday 11th February 2016 Webinar

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