Contact Centres: The 6 Golden Rules
Our 6 top tips for running a successful Contact Centre.
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IP Integration Intelligent Networks
Find out about our leading networks solutions, including SIP Trunking, NGNs, WAN optimisation, support and proactive monitoring.
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Voice of the Customer (VOC) and Voice of the Contact Centre (VOCC) – The importance and ROI of measuring both
Thursday 06th October 2016 The Palace Hotel, Manchester
Voice of the Customer (VOC) and Voice of the Contact Centre (VOCC) – The importance and ROI of measuring both
Wednesday 05th October 2016 Malmaison, Birmingham
Voice of the Customer (VOC) and Voice of the Contact Centre (VOCC) – The importance and ROI of measuring both
Tuesday 04th October 2016 The Ivy, London
CX16: The age of the Digital Customer
Wednesday 28th September 2016 Hilton Hotel, London Olympia